Home › Privacy Policy

Updated and effective: September 2, 2026

This policy (“Policy”) details how we collect and use data when you access our websites, software, and services (“Services”). Content and information submitted by users to the Services is referred to in this policy as (“Customer Data”). By using the Services you consent to this policy and privacy practices described in this Policy.

What data we collect

We collect different types of Customer Data from or through the Services: Name, Email address, Phone number, Location or property address, Credit Card or Billing data, Geographic location (lat and lon), Voluntary upload data and media, Saved searches, alerts, account preferences, Cookies, beacons, pixels, tags, mobile advertising IDs, flash cookies, and similar technologies, Device and browser ID, version, operating system, IP address, and other data.

How we use Customer Data

We use the Customer Data that we collect in a variety of ways in providing the Services and operating our business, including the following:

• To allow you to register for our Services and to administer and process the registration
• To fulfill your requests or transmit your information to another party
• To communicate with you about products, services, and related issues
• To evaluate the quality of our products and services, and to enhance your experience of our Services
• To maintain and administer our Services and comply with our legal or internal obligations and policies
• To invite you to use the Services
• To charge you any fees and provide you with a receipt or resolve billing issues associated with your account
• To investigate, respond to, and resolve complaints and for Service issues
• To market or advertise our products and services. You may opt out of these at any time.
• To understand and analyze usage trends and preferences of our visitors and users, to improve the Services, and to develop new products, services, features, and functionality
• To verify the authenticity of a registering user by means of address verification, SMS 2-factor authentication, or other means deemed necessary
• To combat fraud or abuse of the Services

Form Submissions and Lead Data

When you submit any form on the Services — including, without limitation, a form to contact a business listed in our directory, a request to claim a business profile, or a general inquiry — the information you submit (including your name, email address, phone number, message contents, IP address, browser and device information, and any other information you provide) is collected and stored in our systems. Storage of submitted form data is not contingent upon successful delivery of any message to a listed business, and occurs regardless of whether the listed business receives, opens, or responds to your message.

By submitting a form directed at a business listed in our directory, you direct and authorize us to disclose the contents of your submission, together with your name and contact information, to that business, and you acknowledge that such business's subsequent use of your information is governed by that business's own privacy practices, not by this Policy.

We retain form submission data for as long as reasonably necessary for our business purposes, including: operating and improving the Services; maintaining records of communications relayed through the Services; combating fraud and abuse; complying with legal obligations; and, where you have consented or where otherwise permitted by applicable law, communicating with you regarding products, services, and offers — including products and services of third parties — that we determine to be relevant to you (for example, services relevant to homeowners or property owners). We disclose that submitted contact information will be used for such marketing and cross-promotional purposes. You may opt out of marketing communications at any time by using the unsubscribe mechanism in any such communication or by contacting us as explained below.

We do not disclose your form submission data to third parties for their own independent marketing use except: (a) to the business you have expressly directed your submission to; (b) to service providers who process data on our behalf; (c) as required by law; or (d) where you have provided consent or where we have disclosed the practice and provided you the ability to opt out as required by applicable law, including where such disclosure constitutes a "sale" or "sharing" of personal information as defined under applicable state privacy laws.

California Privacy Rights (CCPA)

Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), California residents have certain rights regarding their personal information, including the right to know what personal information we collect, the right to request deletion or correction of personal information, the right to opt out of the "sale" or "sharing" of personal information as those terms are defined under the CCPA, and the right not to receive discriminatory treatment for exercising these rights. To the extent our disclosure of your contact information to third parties for marketing or cross-promotional purposes constitutes a "sale" or "sharing" under the CCPA, you may opt out of such disclosure at any time by contacting us as explained below with the subject line "Do Not Sell or Share My Personal Information." If you are a California resident, you may exercise any of these rights by contacting us as explained below. We will verify your request using the information associated with your submission, and we will respond within the timeframes required by applicable law.

Privacy Information for EU Users (GDPR)

If you are in the European Union (EU), you have certain rights in relation to your personal information under the EU’s General Data Protection Regulation (GDPR) and other applicable European data privacy laws.

If you would like to request a copy of your Customer Data being held by us, request that your personal information is deleted, request to update and/or correct your personal information, or request that we provide a copy of your personal information to another data controller, please contact us as explained below.

How Does Website Share Information with Third Parties?

We may share your information with a parent, subsidiary, or other affiliate of our corporate group. The Services may contain features or links to web sites and services provided by third parties. Any Customer Data you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Data Security & Retention

We do our best to protect the information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Services, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We'll retain Customer Data you store on our Services for as long as we need it to provide you the Services. If you delete your account, we may also delete this information. We may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

Where is my Information Stored?

Our Services are operated in the United States. If you are located in the European Union or elsewhere outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By using our Site, participating in any of our Services and/or providing us with your information, you consent to this transfer.

Children’s Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect Customer Data from children under the age of 18 without obtaining parental consent. If you are under 18 years of age, then please do not use or access the Services at any time or in any manner. If we learn that Customer Data has been collected on the Services from persons under 18 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 18 years of age has obtained access to the Services, then you may alert us and request that we delete that child’s Customer Data from our systems.

Changes to the Policy

If we are involved in a reorganization, merger, acquisition or sale of our assets, your Customer Data may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

We may revise this Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, or we are required by law to send notice, we will notify you.

Contact Us

If you have questions or concerns about the Services provided, please contact us.